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Top 5 Support Questions of the Week: June 27th - July 3rd
The Top 5 support questions our Customer Care team has received are: 1. I've received an email about Neighborhoods still being available even though the auction is over, what does this mean to me? Now that the neighborhood auction is over, all neighborhoods Read More...
Top 5 Support Questions of the Week: June 20th - 26th
The top 5 support questions that our Customer Care team has received this week are: 1. I've recently renewed or registered my Domain name through Point2. Why isn't it working? If you've renewed your domain and are still receiving notifications Read More...
Top 5 Support Questions of the week: June 6th - 12th
The top 5 questions that our Customer Care team have received this week are: I've received an email from Point2 titled "Portal Inactive Warning", what does this mean? How do I add Agents to my Roster? I'm having troubles uploading photo's, Read More...
Top 5 Support questions of the week: May 30th - June 5th
The top 5 support questions that our Customer Care team has received this week are: I'm Having Trouble with my Syndication Dashboard How do I set it up? In order to activate your Syndication Dashboard you will want to follow the link provided in the Read More...
Top 5 Support Questions of the week: May 23rd - 29th
The top 5 questions that our Customer Care team has received this week are: People are trying to send emails to my Point2 Agent forwarding account, but they are receiving bounce back messages that indicate the message could not be delivered, why is that? Read More...
Top 5 Support Questions for the week: May 16th - 22nd
The top 5 questions that our Customer Care team has received this week are: Why am I unable to edit my listings that were imported from my MLS? Any listings that are imported into your Point2 Agent Online Office from your Syndication Dashboard cannot Read More...
Top 5 Support Questions of the week: May 9th - 15th
The top 5 support issues that our Customer Care Team has received from our members this week are: My handshake listings are not showing on my website, where did they go? If you have recently changed your selling areas , or your account had been disabled Read More...
Top 5 Support questions of the week: April 27th - 30th
This post marks the first in a weekly series relating to questions that have been submitted by Point2 Agent members to our support team, either by phone or email. Every week a representative from our Customer Support Team gathers the top 5 questions submitted, Read More...