This Weeks Education Session List

663300 — Wed, 08 Sep 2010 15:04:00 GMT

It's a short week for Education Sessions but it's not too late to register for them. Here's what we've got going on this week:

Today (This afternoon)

Getting Started with your Point2 Account
1pm Mountain time
Register

Listing Management
2pm Mountain time
Register

Prospect Management
3pm Mountain Time
Register

Domains and Email
4pm Mountain time
Register

Thursday (Morning)

Handshake and Community
9am Mountain time
Register

Point2 Agent for Brokers: Overview
10am Mountain time
Register

Getting Started with your Point2 Account
11am Mountain Time
Register

Syndication Marketing: Point2 Homes, Neighborhoods and Spotlight ads
12pm Mountain time
Register

Friday (Morning)

Syndication Dashboards
9am Mountain time
Register

Prospect Management Strategies
10am Mountain Time
Register

Visit educationsessions.point2agenteducation.com for more information on the sessions that are provided. Should you have any questions or suggestions, feel free to send us an email.

Have a Great Week!

Top 5 Support Questions of the week: May 2nd - 8th

663300 — Fri, 08 May 2009 14:21:00 GMT

The top 5 support issues that our Customer Support team has received from our members this week are:

Why aren't my listings syndicating to all of the syndication Partners?
There are a number of troubleshooting steps that can be taken to figure out why your listings are not being syndicated to all syndication partners. Keep in mind that some of the syndication partners may not be available in your area, you can check which ones are available by taking a look at the syndication page in your online office. If your listings are not showing up on a syndication site that is available in your area, please view our Troubleshooting Guide located on the Point2 Agent Education Website.
How do I upload my listing photo's using a Mac?
In order to upload photo's using a Mac, you must be using FireFox as a browser, and have the latest version of Java. To download Java, visit http://java.com/en/ View instructions on the Point2 Agent User Manual.
How do I link my Syndication Dashboard to my Point2 Agent account?
Once your Syndication Dashboard has been set up, you should notice a link (while you are logged in to the syndication dashboard) that allows you to connect the two accounts. By clicking this link, you are able to search for your existing Online Office by entering the email address that is associated it. View the Syndication Dashboard for Brokers Getting Started Guide, or the Syndication Dashboard for Agents Getting Started Guide.
My email isn't forwarding properly, or downloading to Outlook, is webmail not working?
If you are using an Email Forwarding account, or POP3 + Forwarder please be aware that these types of accounts are heavily filtered for spam, and there is a chance that webmail has captured a legitimate email as a spam email. If webmail has tagged a legitimate email as spam, it will be placed in the spam folder and will not be sent to your forwarding address, or Outlook. We do advise that you frequently login to your webmail account to ensure that the spam filters are not catching legit email. Unfortunately, these aggressive spam filters cannot be adjusted. This is to ensure that Point2's webmail servers don't get flagged as spam, and blocked by major email hosting companies.
Why can't I login to my Online Office to renew my expired domain?
If your default domain name has expired, you will have to access your website by using the default Point2 Agent URL, ex. http://yourname.point2agent.com. Domain renewal instructions can be found on the Point2 Agent User Manual.

Remember, this is a post that will occur weekly, so watch for next Friday's post of The Top 5 Support Questions of the week!

Have a Great Weekend!

~The Point2 Agent Education Team

Search results matching tags 'Email', 'Domains', 'Syndication Dashboard', and 'Photos'

This Weeks Education Session List

Top 5 Support Questions of the week: May 2nd - 8th